ITIL®4 Leader: Digital & IT Strategy (ITIL®4 DITS) – eLearning (exam included)

ITIL® 4 Leader: Digital & IT Strategy (ITIL 4 DITS) module will focus on the alignment of digital business strategy with IT strategy. The module also covers how disruption from new technologies are impacting organizations in every industry and how business leaders are responding. The pace of evolution in the

digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.

PRE-REQUISITES:In order to access ITIL® 4 Leader Digital & IT Strategy exam, students must:

• Have obtained ITIL® 4 Foundation certificate or ITIL® 4 Managing Professional Transition certificate
• Have attended an accredited training course
• Complete and receive a passing score on the 4 Case Study Assignments included in the course
• Have a minimum of three years of IT managerial experience

Learning Objectives

This course focuses on the alignment of digital business strategy with IT strategy. Attendees acquire an understanding of:

• How disruption from new technologies are impacting organizations in every industry
• How business leaders are responding
• How to build and implement an effective IT and digital strategy that can tackle digital disruption and drive success

Course Content

• Alignment of Digital Business Strategy with IT Strategy
• Tech Disruption, Organizational Impact, & Response from Business Leaders
• Strategic-Level Discussion for Business Leaders
• Implementing Effective IT and Digital Strategy to Drive Success & Tackle Disruptive Tech

Target Audience

• ITSM managers and aspiring ITSM managers
• ITSM practitioners who are responsible for managing and integrating stakeholders, focus on the customer journey and experience, and/or are responsible for fostering relationships with partners and suppliers
• Existing ITIL qualification holders wishing to develop their knowledge

Exam Information

• Duration of 60 minutes (75 minutes for candidates taking the exam in a language other than their native)
• Closed book
• 30 Objective Testing Questions (OTQs)
• Each question is worth 1 mark
• Passing score: 21/30 - 70%
• FREE Retake included!

What's included?

• 120 days access to the platform
• 4 lessons (9 hours of video recorded by accredited teachers)
• Downloadable PDF documents with detailed content (slides, explanations) for each lesson
• 2 official test exams
• Access around the clock
• Exercises with instant online correction
• 4 months access to online courses
• Exam voucher validity: 12 months
• The official online exam is included!